Forsters LLP (Forsters) is a data controller for the purposes of the Data Protection Act 1998 and is registered as such with the Information Commission (ICO).
It applies to personal information collected by us, or provided by you, through use of our website or our professional services or during any communications with you.
How we collect your information
Your personal information such as name, address, email address and phone number, may be collected by Forsters by:
- attending meetings and/or during telephone calls to usa. corresponding with us by email, in which case we may retain the content of your email messages together with your email address and our responses
- supplying us with your personal information by signing up to receive a newsletter or to attend an event.
Your personal information may also be provided to us by third parties.
We shall not seek to collect sensitive personal information from visitors to our website or our clients, except where necessitated by the terms of our engagement. If we do seek to collect sensitive information we will ask you to explicitly consent to our proposed uses of that information at the time of collection. “Sensitive personal information” means information about such topics as personal preferences, racial or ethnic origin, membership of political parties or movements, or other such sensitive topics as prescribed by Data Protection legislation from time to time.
How we use your personal information
Where you provide us with, or we obtain, your personal information (through this website or through other channels), we will normally keep your details on a database. In relation to certain uses, the database may be accessed by our staff and/or agents and contractors including those that may be located outside the European Economic Area (EEA) where the level of legal protection may not be as comprehensive. In such circumstances we shall ensure compliance with the data protection standards set out above at all times.
We may use your personal information for the following purposes:
- To notify you about important legal developments and services which we think you may find valuable, for sending you newsletters, invitations to seminars and similar marketing. We may contact you by post, fax, email, telephone or SMS. (you may opt out/unsubscribe from such communications at any time by emailing [email protected]. All our marketing communications include an “unsubscribe” link)
- To process any job application you may make to us (including any sensitive personal information you provide such as relating to your state of health or racial background)
- To provide or administer legal services
- To update client records
- To confirm identity, ascertain credit worthiness and trace whereabouts where necessary
- To comply with legal and regulatory requirements including verifying the identity of new clients (and in certain circumstances existing clients) to comply with anti-money laundering regulations applicable to Forsters.
As described in this policy, personal information will be retained by us and will not be sold, transferred or otherwise disclosed to any third party, unless the information is disclosed in aggregate (so that no individuals are identified) for marketing/strategic development purposes or such disclosure is required by law or court order.
If your personal information changes or you no longer wish to receive a particular communication from us please let us know and we will correct, update or remove your details. This can be done by emailing [email protected]
Where we process personal information for you. In providing services to you, we may process personal data on your behalf as a data processor for the purposes of the Data Protection Act 1998. Where we act as your data processor:
We shall process personal data solely for the purposes as outlined above or otherwise in accordance with your instructions
We shall have in place technical and organisational security measures which shall be of a standard generally observed in the legal profession, including measures which guard against unauthorised or unlawful access to, alteration, disclosure or destruction of personal data and against accidental loss or destruction of or damage to personal data.
You confirm that you are authorised to provide to us the personal data which we shall process on your behalf.
We use up-to-date data storage and security techniques to protect your personal information fromunauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss. All our employees and any third parties we engage to process your personal information are obliged to respect the confidentiality of your information.
Disclosing personal information to third partiesWe may disclose your personal information to our agents, service providers (some of which are located outside the EEA) for any of the purposes set out in this policy. For example, our information technology systems are operated by Forsters but some data processing in relation to web, email and transcription services is carried out on our behalf by third parties. We endeavour to ensure appropriate security measures are in place to prevent unauthorised disclosure of personal information.
We will not sell your information to a third party, except in the unlikely event that we sell our business, or a substantial part of it; in which case we may sell your information as part of the sale to allow the purchaser to carry on providing some or all of our services to you.
Under the Data Protection Act 1998 you are entitled to request a copy of the information we hold about you and, if the details are inaccurate, you may request that we amend them. You should do so by writing to us at [email protected]. We charge a fee for responding to such requests in accordance with the Act.
If we change our privacy policies and procedures, we will post those changes on our Website or otherwise notify you to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
To learn more about how we collect, use and maintain your personal information, please contact:
Data Protection Officer
31 Hill Street
Tel: 0207 863 8333
Email: [email protected]