Sarah leads the firm’s operations function, overseeing a range of business services teams and helping to ensure both clients and colleagues receive the highest level of support. Her focus is on delivering an outstanding client experience while enabling the firm’s lawyers and business services professionals to work effectively and efficiently.
Her responsibilities include Secretarial Services, Facilities and Workplace Services (including outsourced Front of House and Catering), and the Project Management Office (PMO).
With more than 25 years’ experience in support leadership roles within professional services, including two of the Big Four accountancy firms, Sarah brings extensive operational and change management expertise. Since joining Forsters in 2015, she has led a number of major transformation and continuous improvement initiatives, including the firm’s relocation from Mayfair to its office in Marylebone.
